# Service bulletin T\-SB\-0307\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123432
- Published by NHTSA: 2017\-11\-14
- Manufacturer's number: T\-SB\-0307\-17
- Manufacturer's date: 2017\-10\-31
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

TSB: Pre\-Delivery Service \(PDS\) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories \(including interior light, clock, and radio reset\). ? Interior cleanliness. ?Proper function of mechanical systems. A new PDS Check Sheet has been developed for the 2018 model year Tacoma. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10123432-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10123432-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2018 TOYOTA PRIUS C

## Other bulletins for the same vehicles and component

- [T\-SB\-0058\-23 Rev1](/bulletins/11020657.md), 2025-07-10, Service campaign: ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
- [T\-TT\-0754\-24](/bulletins/11003619.md), 2024-07-06, Service bulletin: ELECTRICAL SYSTEM. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- [T\-TT\-0754\-24](/bulletins/11003564.md), 2024-07-06, Service bulletin: ELECTRICAL SYSTEM. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- [T\-SB\-0057\-18](/bulletins/10238157.md), 2023-06-26, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- [T\-SB\-0119\-15 Rev](/bulletins/10213902.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; EQUIPMENT. TSB: This bulletin includes basic procedures for performing a rescue charge on Ni\-MH high voltage \(HV\) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX\-5100 should be used wherever the Repair Manual references the Toyota Hybrid System \(THS\) charger
- [T\-TT\-0687\-22](/bulletins/10210373.md), 2022-04-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA\-8000 is the only appropriate tool to use for diagnosis
- [T\-TT\-0578\-19 Rev](/bulletins/10182983.md), 2020-11-23, Service bulletin: STEERING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- [L\-SB\-0047\-18 Rev](/bulletins/10179769.md), 2020-09-14, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. TSB: Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation \(version 1050\) or earlier may exhibit one or more of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No Sound and Reset when playing Spotify via Bluetooth Audio. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation \(version 1030\) or earlier may exhibit one or more of the following conditions: ?WiFi becomes inoperative/could not be enabled. ?Navigation reset while driving. ?Navigation shows vehicle in the wrong location. Some 2019 model year ES 300h and ES 350 vehicles with Panasonic navigation \(version 1000\) may exhibit one or more of the following conditions: ?No sound after an incoming Bluetooth® phone call. ?Excessive severe weather alert messages. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.
- [L\-SB\-0020\-19 Rev](/bulletins/10179766.md), 2020-09-14, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT. TSB: Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
- [T\-SB\-0074\-20](/bulletins/10179698.md), 2020-09-14, Service bulletin: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; EQUIPMENT; ELECTRICAL SYSTEM. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes \(DTCs\) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

JSON: [/v1/bulletins/10123432](/v1/bulletins/10123432)

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