# Service bulletin PIC6231A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123255
- Published by NHTSA: 2017\-11\-14
- Manufacturer's number: PIC6231A
- Manufacturer's date: 2017\-10\-16
- NHTSA component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10123255-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10123255-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Hybrid and electric drive, High\-voltage battery

## Vehicles listed

- 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID
- 2017 to 2018 CHEVROLET BOLT EV
- 2017 to 2018 CHEVROLET VOLT
- 2017 OPEL AMPERA

## Recalls for the same vehicles and component

- [21V560000](/recalls/nhtsa/21V560000.md), 2021-07-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [20V701000](/recalls/nhtsa/20V701000.md), 2020-11-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

## Other bulletins for the same vehicles and component

- [PIC6449](/bulletins/10208047.md), 2022-02-14, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. This Preliminary information communicates to the dealers on the process to be able to order a replacement High Voltage battery pack for a vehicle that has a High Voltage battery battery concern and is not on the current open recall list. This document will add in advising the dealers to contact TAC with needed information so TAC can review the data to verify that the vehicle need a High Voltage battery and then TAC will release the High voltage battery so the dealer can repair the vehicle for the customer. Also the Administrative Details have the direction for the consultants to be able to follow and handle the case information as it comes in.
- [18NA186](/bulletins/10166648.md), 2019-10-28, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. This Bulletin provides information to diagnose a Loss of Propulsion or No Start with the MIL ON and DTC P0A3F or P1B03 set.
- [19NA211](/bulletins/10166634.md), 2019-10-28, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. This Bulletin provides information to diagnose a Loss of Propulsion or No Start with the MIL ON and DTC P0A45 or P1B04 set.
- [18NA016](/bulletins/10139254.md), 2018-06-04, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM. This Bulletin provides ECM reprogramming information to Correct DTC P3260 and P0AC4.
- [GCUS\-3\-773](/bulletins/10125993.md), 2017-12-22, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; POWER TRAIN; ELECTRICAL SYSTEM. 16055 Customer Satisfaction Program. Certain vehicles may exhibit a condition where the driver notices a ?Propulsion Power is Reduced? message in the driver information center. This condition is sometimes accompanied by the diagnostic trouble code P0A7F or a significant decrease in actual electric vehicle range. The driver may also notice the engine running at consistently higher power than normal to propel the vehicle and acceleration is slower than expected. Dealers are to reprogram the hybrid powertrain control module 2.

JSON: [/v1/bulletins/10123255](/v1/bulletins/10123255)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIC6231A&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10123255&vehicle=Service%20bulletin%20PIC6231A)