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Service bulletin SB1402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123128
Published by NHTSA2017-11-08
Manufacturer's numberSB1402
Manufacturer's date2017-10-12
NHTSA componentELECTRICAL SYSTEM:WIRING

NHTSA's summary

Van Hool has determined that the parcel-rack lighting circuit is not well executed due to an error in the production process. On TD925 vehicles, a connection in the parcel-rack lighting circuit is inadequate. The splicing of the electrical wires has been executed by twisting the strands together and insulating them with electrical tape instead of using a connector. Also neighbouring spare wires were mistakenly put together in the same connection. This situation can result in arching and overheating when the parcel-rack lighting circuit is energized and one of the spare wire ends is grounded. Follow the step-by-step instructions mentioned under "To modify TD925 parcel-rack lighting c ircuit". The necessary parts are listed in the table on page 2. On TDX25US vehicles, a 4-pin connector with loose wires has not been removed as it should have been. This may result in arching and overheating when the parcel-rack lighting circuit is energized and one of the loose wire ends is grounded. Follow the instructions mentioned under ?To modify TDX25 parcel-rack lighting circuit?. No parts are necessary for TDX25 vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Wiring and fuses

Vehicles listed
VAN HOOL TD9252008 to 2017
VAN HOOL TDX252015 to 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.