# Service bulletin V931503 2035217

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123092
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: V931503 2035217
- Manufacturer's date: 2015\-08\-27
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

Technical Bulletin \(High\-voltage repairs on Hybrid and Electric vehicles\): This document informs if a repair involving high\-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened with VW Technicians Helpline to obtain direction with the latest information available. If high voltage battery needs to be removed, replaced or disposed of for any reason, VW Technicians Helpline will provide instructions for handling each case. Hybrid batteries which are being replaced under Warranty for any reason and are stable can be shipped back for analysis in the same container that the new battery was received in. VW QTM can assist in making the determination if HV\-Battery is stable for shipping or not. For HV\-Batteries that were damaged due to outside influence, VW Technicians Helpline can provide guidance in having battery picked up from dealer for proper recycling

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10123092-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10123092-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2014 to 2016 VOLKSWAGEN GOLF
- 2011 to 2012 VOLKSWAGEN JETTA
- 2013 to 2016 VOLKSWAGEN JETTA HYBRID
- 2013 to 2014 VOLKSWAGEN TOUAREG
- 2015 to 2016 VOLKSWAGEN TOUAREG HYBRID

## Other bulletins for the same vehicles and component

- [911412](/bulletins/10253200.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Stationary Vehicle Displayed While in Motion \(Premium 8 Radio\)
- [UPDATE23N7](/bulletins/10240667.md), 2023-08-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TDI Battery Management Software Update
- [V271901201189424](/bulletins/10239655.md), 2023-08-04, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
- [TT 27 20 02\_3](/bulletins/10236096.md), 2023-06-06, Service bulletin: EQUIPMENT:OTHER:LABELS; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery adaptation procedure when battery label is missing.
- [V271503201607611](/bulletins/10208920.md), 2022-04-06, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Discharged Battery, Diagnosis for excessive current draw.
- [TT 27 20 02\_1](/bulletins/10185168.md), 2021-01-08, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:LABELS. Battery Id for testing
- [V931902\_2041691](/bulletins/10159341.md), 2019-05-06, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Update model year applicability.
- [V271902\-2033978](/bulletins/10159017.md), 2019-04-22, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
- [TT 271002](/bulletins/10157828.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Updated to include model year 2014 thru 2018 applicability.
- [TT 93\-12\-01](/bulletins/10157633.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Tech Tips \(Drive Motor Position Not Learned, Fault P0C4E\): The drive motor position will need to be relearned after DTC codes have been cleared, battery has been disconnected or a recharge of the 12 volt battery has taken place. The VAS PC and ODIS programs will have the technician perform this task at the end of diagnostics and module fault code erasing. This can also be accomplished without the need for a scan tool if this recalibration procedure is followed after a battery disconnect, recharging of a low 12V battery or code clearing with a generic scan tool. This document informs how the vehicle learns the Drive Motor Position.

JSON: [/v1/bulletins/10123092](/v1/bulletins/10123092)

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