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Service bulletin V931503 2035217

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123092
Published by NHTSA2017-11-08
Manufacturer's numberV931503 2035217
Manufacturer's date2015-08-27
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): This document informs if a repair involving high-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened with VW Technicians Helpline to obtain direction with the latest information available. If high voltage battery needs to be removed, replaced or disposed of for any reason, VW Technicians Helpline will provide instructions for handling each case. Hybrid batteries which are being replaced under Warranty for any reason and are stable can be shipped back for analysis in the same container that the new battery was received in. VW QTM can assist in making the determination if HV-Battery is stable for shipping or not. For HV-Batteries that were damaged due to outside influence, VW Technicians Helpline can provide guidance in having battery picked up from dealer for proper recycling

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
VOLKSWAGEN GOLF2014, 2015, 2016
VOLKSWAGEN JETTA2011, 2012
VOLKSWAGEN JETTA HYBRID2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN TOUAREG2013, 2014
VOLKSWAGEN TOUAREG HYBRID2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9114122024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
UPDATE23N72023-08-14. Service bulletin. TDI Battery Management Software Update
V2719012011894242023-08-04. Service bulletin. Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
TT 27 20 02_32023-06-06. Service bulletin. Battery adaptation procedure when battery label is missing.
V2715032016076112022-04-06. Service bulletin. Discharged Battery, Diagnosis for excessive current draw.
TT 27 20 02_12021-01-08. Service bulletin. Battery Id for testing
V931902_20416912019-05-06. Service bulletin. Update model year applicability.
V271902-20339782019-04-22. Service bulletin. Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
TT 2710022019-04-08. Service bulletin. Updated to include model year 2014 thru 2018 applicability.
TT 93-12-012019-04-08. Service bulletin. Tech Tips (Drive Motor Position Not Learned, Fault P0C4E): The drive motor position will need to be relearned after DTC codes have been cleared, battery has been disconnected or a recharge of the 12 volt battery has taken place. The VAS PC and ODIS programs will have the technician perform this task at the end of diagnostics and module fault code erasing. This can also be accomplished without the need for a scan tool if this recalibration procedure is followed after a battery disconnect, recharging of a low 12V battery or code clearing with a generic scan tool. This document informs how the vehicle learns the Drive Motor Position.