# Service bulletin Dealer Letter \-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123050
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: Dealer Letter \-
- Manufacturer's date: 2015\-08\-21
- NHTSA component: AIR BAGS

## NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION: NHTSA has issued a Special Order to Volkswagen Group of America, Inc. to gather information related to an incident involving one \(1\) 2015 model year Tiguan vehicle where a side airbag inflator rupture occurred.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10123050-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10123050-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- 2015 VOLKSWAGEN TIGUAN

## Recalls for the same vehicles and component

- [2019352](/recalls/tc/2019352.md), 2019-07-17: Airbag
- [19V535000](/recalls/nhtsa/19V535000.md), 2019-07-17: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- [16V045000](/recalls/nhtsa/16V045000.md), 2016-01-28: AIR BAGS:SIDE/WINDOW
- [2016041](/recalls/tc/2016041.md), 2016-01-27: Airbag

## Other bulletins for the same vehicles and component

- [V6919012010479\_17](/bulletins/11034621.md), 2026-07-07, Service bulletin: AIR BAGS. Inquiries
- [DC\_VW\_CF\_Airbag](/bulletins/11030826.md), 2026-04-06, Other: AIR BAGS. The National Highway Traffic Safety Administration \(NHTSA\) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
- [V691901201047915](/bulletins/10231584.md), 2023-03-06, Service bulletin: SEAT BELTS; AIR BAGS. VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
- [Airbag](/bulletins/10213836.md), 2022-06-13, Service bulletin: AIR BAGS. Airbag Issues.
- [VWP\-19\-07](/bulletins/10168669.md), 2019-12-07, Service bulletin: AIR BAGS. This Document informs dealers of the new Airbag Control Module Warranty Extension
- [V001809\-2053065](/bulletins/10161471.md), 2019-06-24, Service bulletin: AIR BAGS. Additional Safety Inquiry and Reporting instruction.
- [V001808\-2053065](/bulletins/10161470.md), 2019-06-24, Service bulletin: AIR BAGS. Additional Safety Inquiry and Reporting instruction.
- [VIN\-4\-A\-PIN APRI](/bulletins/10107761.md), 2017-06-26, Service bulletin: STEERING; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE; EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:GLASS, SIDE/REAR; FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER\(MOTORCYCLE\); SUSPENSION; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; AIR BAGS; EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:ROOF AND PILLARS. MIL\-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN\-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL\-ON, FAULT P013E IN THE ECM MIL\-ON, FAULT P164B IN ECM MIL\-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL\-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL\-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS \(INCLUDING STARTING, KESSY, REMOTE BUTTONS\)
- [VIN\-4\-A\-PIN APRI](/bulletins/10107668.md), 2017-06-23, Service bulletin: EQUIPMENT:ELECTRICAL; POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER\(MOTORCYCLE\); FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER; SUSPENSION; AIR BAGS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; VISIBILITY:SUN/MOON ROOF ASSEMBLY; ENGINE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM:STARTER ASSEMBLY. MIL\-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN\-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL\-ON, FAULT P013E IN THE ECM MIL\-ON, FAULT P164B IN ECM MIL\-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL\-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL\-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL\-ON, FAULT P2407 IN THE ECM CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL\-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE WATER LEAK FROM SUNROOF/HEADLINER, WATER STAINS ON HEADLINER CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS \(INCLUDING STARTING, KESSY, REMOTE BUTTONS\)
- [VWR\-16\-01](/bulletins/10106541.md), 2017-06-15, Service bulletin: AIR BAGS:SIDE/WINDOW; EQUIPMENT. THIS COMMUNICATION INFORMS DEALERS THAT AIRBAGS REPLACED UNDER THE 69L9 RECALL ARE REQUIRED TO BE RETURNED TO THE WPRC.

JSON: [/v1/bulletins/10123050](/v1/bulletins/10123050)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20Dealer%20Letter%20-&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10123050&vehicle=Service%20bulletin%20Dealer%20Letter%20-)