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Service bulletin ATE-17-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10122873
Published by NHTSA2017-11-08
Manufacturer's numberATE-17-12
Manufacturer's date2017-09-01
NHTSA componentEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

To support testing and charging of EFB batteries found in many of our vehicles, Volkswagen Group of America would like to inform you of a required software update for your Midtronics GRX-3000 VAS. If your Midtronics GRX-3000 VAS was purchased prior to July 25, 2017 this software update is a mandatory update and is available for free download immediately through the Midtronics website, website link is included in the detailed instructions below. If you have not purchased a Midtronics GRX-3000 VAS prior to July 25, 2017, you will be receiving one as part of automatic delivery AT-398 as referenced in service circular VSE-17-12. These units will be delivered with the updated software and will not require updating. Distribution will begin August 10, 2017 and should be completed by Sept 8, 2017.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals, Software

Vehicles listed
AUDI AUDI

Listing a model year does not mean every vehicle of it is concerned: the document says which.