# Service bulletin A001239 2031122\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10122807
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: A001239 2031122\-
- Manufacturer's date: 2012\-10\-04
- NHTSA component: HYBRID PROPULSION SYSTEM; EQUIPMENT

## NHTSA's summary

Supersedes Technical Service Bulletin Group 00 number 12 ? 38 dated September 28, 2012. If an all\-new 2013 Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair, a Repair Authorization must be obtained. A Technical Assistance Center \(TAC\) ticket must be created for all concerns only, prior to any repairs. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center \(TAC\) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed. Audi of America is requesting your cooperation in supplying us with technical information vital to the technical support of the Audi Q5 hybrid vehicles. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10122807-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10122807-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Hybrid and electric drive

## Vehicles listed

- 2013 AUDI Q5 HYBRID

JSON: [/v1/bulletins/10122807](/v1/bulletins/10122807)

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