# Service bulletin A911265 2030465\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10122769
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: A911265 2030465\-
- Manufacturer's date: 2012\-10\-25
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 12\-59 dated September 24, 2012. MMI system randomly freezes and/or resets. DVD Changer playback inoperative after bus sleep \(A8 only\). HD Radio does not playback in stereo. HD Radio experiences poor blending between digital and analog signals. Google Earth does not properly update the maps after leaving an area of 2G or poor cellular reception. The lower MMI display flickers when an iPod is connected and the Function or Settings menu is selected and the vehicle is stationary. Bluetooth® will not automatically reconnect to certain iPhone models after vehicle sleep. Surround settings are lost after ignition cycle \(vehicles equipped with BOSE® sound systems only\). This bulletin only applies to vehicles with Navigation Plus \(PR Number 8DY\). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit. Continual improvements to MMI software provides solutions to issues experienced in the field.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10122769-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10122769-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2012 AUDI A6
- 2012 AUDI A7
- 2011 to 2012 AUDI A8
- 2012 AUDI Q7

## Recalls for the same vehicles and component

- [23V086000](/recalls/nhtsa/23V086000.md), 2023-02-15: EQUIPMENT:OTHER:LABELS; TIRES
- [2016409](/recalls/tc/2016409.md), 2016-08-22: Electrical

## Other bulletins for the same vehicles and component

- [TSB\_2059335\_7](/bulletins/11034643.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are noises from the area around the instrument cluster.
- [TSB\_2074729\_3](/bulletins/11034634.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
- [TSB\_2081409\_1](/bulletins/11031053.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiton regarding the Universal Traffic Recorder.
- [TSB\_2081405\_1](/bulletins/11031051.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn about various infortainment system complaints.
- [TSB\_2024323\_13](/bulletins/11030985.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the parking assistance gives false warnings.
- [TSB\_2024323\_12](/bulletins/11030984.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the parking assistance gives false warnings.
- [TSB\_2059335\_6](/bulletins/11029370.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM. This TSB provides information when there are noises from the area around the instrument cluster.
- [TSB\_2080681\_1](/bulletins/11028448.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information regarding contact checks for event memories, intermittent.
- [TSB\_2080329\_1](/bulletins/11028446.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when there are noises from the headliner.
- [TSB\_2056019\_5](/bulletins/11028397.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the anti\-theft alarm activates for no reason, or does not activate.

JSON: [/v1/bulletins/10122769](/v1/bulletins/10122769)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20A911265%202030465-&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10122769&vehicle=Service%20bulletin%20A911265%202030465-)