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Service bulletin AOS-14-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10122574
Published by NHTSA2017-11-08
Manufacturer's numberAOS-14-18
Manufacturer's date2014-07-31
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

From ODIS Service application update V2.2.0 onwards, update installations may fail due to insufficient administrative rights and certain anti-virus programs. Ref. sections 1.1 & 1.2 for details. From update V2.2.0, insufficient administrative rights may result in ODS9007E, ODS4010E and framework 13 errors during installation and non-start of ODIS Service afterwards. In some cases, ODIS Service may start, but exhibits various malfunctions (information missing, no communication etc.).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
AUDI AUDI

Listing a model year does not mean every vehicle of it is concerned: the document says which.