# Service bulletin A961484 2021739\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10122570
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: A961484 2021739\-
- Manufacturer's date: 2014\-07\-10
- NHTSA component: LANE DEPARTURE: WARNING

## NHTSA's summary

Supersedes Technical Service Bulletin Group 96 number 12\-36 dated June 8, 2012. False warning from lane change assistant \(Audi side assist\). The warning light in the side mirror\(s\) illuminate when nothing is in the monitored areas to the sides of the vehicle. No relevant DTC\(s\) are stored in the lane change assistance control module, J769 \(address word 3C\). Software issue.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122570-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122570-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Lane departure and lane keeping

## Vehicles listed

- 2009 to 2011 AUDI Q5

## Other bulletins for the same vehicles and component

- [A9615992038421\-2](/bulletins/10128480.md), 2018-02-05, Service bulletin: LANE DEPARTURE: ASSIST. Supersedes Technical Service Bulletin Group 96 number 14\-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
- [TSB\-96\-15\-99](/bulletins/10058590.md), 2015-10-16, Service bulletin: LANE DEPARTURE: ASSIST. AUDI: SOME VEHICLES ARE EXPERIENCING A FALSE SIDE ASSIST WARNING WHEN RADAR REFLECTS FROM BACK OF REAR WHEELS TO SENSORS AND NO OTHER VEHICLES ARE PRESENT. MODEL 2009\-17 Q5. \*PE

JSON: [/v1/bulletins/10122570](/v1/bulletins/10122570)

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