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Service bulletin A421420 2036991-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10122337
Published by NHTSA2017-11-08
Manufacturer's numberA421420 2036991-
Manufacturer's date2014-04-10
NHTSA componentSUSPENSION

NHTSA's summary

Customer hears squeaking, clunking, or rattling noises from the rear of the vehicle when it is driven over bumps. This condition may also be identified at PDI. The rear buffer stop may be out of place or require lubrication. In an effort to gain information regarding this condition, we request that you contact the Technical Assistance Center (TAC) before performing any repairs.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
AUDI A4 ALLROAD2014
AUDI A52014
AUDI A5 CABRIOLET2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB_2023187_82026-04-07. Service bulletin. This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
A3725312074822_22025-02-05. Service bulletin. This bulletin provides information when noises from wheel input shaft/drive shaft are reported.
441342202256372024-03-04. Service bulletin. Steering wheel shimmy, vibration and/or oscillation
441339203027562024-03-04. Service bulletin. Alignment - Repair Authorization
401337203585412024-03-04. Service bulletin. Rattling/knocking noise from front end over bumps
421420203699112024-03-04. Service bulletin. Noise from rear suspension - Repair Authorization
401442203585432024-03-04. Service bulletin. Rattling or knocking noise from front end when driving over bumps
401441201819462024-03-04. Service bulletin. Shock absorber leaks: assessment aid
401443203585442024-03-04. Service bulletin. Rattling or knocking noise from front end when driving over bumps
421422203868912024-03-04. Service bulletin. Rattle noise from rear suspension