# Service bulletin A911427 2036575\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10122300
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: A911427 2036575\-
- Manufacturer's date: 2014\-03\-04
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

The addresses and contacts stored in the Navigation \>\> Favorites, Navigation \>\> Directory, and Navigation \>\> Last destinations submenus disappear intermittently in vehicles with MMI3G\+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation \>\> Favorites, Navigation \>\> Directory, and Navigation \>\> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation \>\> Favorites, Navigation \>\> Directory, and Navigation \>\> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone \(the same phone that was paired to the vehicle when the PIN was entered initially\) is paired to the vehicle, the user will not be prompted to re\-enter the PIN after it has been entered.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122300-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122300-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2013 to 2015 AUDI A4 ALLROAD
- 2013 to 2015 AUDI A5
- 2013 to 2015 AUDI A5 CABRIOLET
- 2012 to 2015 AUDI A6
- 2012 to 2015 AUDI A7
- 2010 to 2015 AUDI A8
- 2013 to 2015 AUDI Q5
- 2012 to 2015 AUDI Q7

## Other bulletins for the same vehicles and component

- [45140920387701](/bulletins/10250951.md), 2024-03-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. ESP warning light on
- [0112622029340](/bulletins/10250418.md), 2024-02-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. incorrect software setting. In some scenarios such as extended idling or heavy stop and go traffic, this could cause a slight misinterpretation of the data and possibly an activation of the Malfunction Indicator Light.
- [Update37H4](/bulletins/10250177.md), 2024-02-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Selector Lever Software Update
- [68E3UPDATEa](/bulletins/10249108.md), 2024-01-22, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Comfort System Central Control Module Software Update \(NVLW\)
- [68E3UPDATE](/bulletins/10249107.md), 2024-01-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Comfort System Central Control Module Software Update \(NVLW\)
- [Update68E3](/bulletins/10249084.md), 2024-01-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Comfort System Central Control Module Software Update \(NVLW\)
- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [A0123972072121\_1](/bulletins/10245610.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. This bulletin provides information for when the MIL/EPC light is illuminated, DTC P042000 or P043000, Catalyst system, bank 1 or 2 efficiency below thresh hold.
- [Edition89](/bulletins/10231127.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ElsaPro Software update and technical bulletins
- [01145620329002](/bulletins/10228386.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. The fault listed can occur under certain driving conditions. It is caused by an incorrect software setting. Some driving scenarios \(such as extended idling or heavy stop\-and\-go traffic\) can cause a slight misinterpretation of the data, which causes the MIL to illuminate.

JSON: [/v1/bulletins/10122300](/v1/bulletins/10122300)

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