# Service bulletin A911424 2020399\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10122204
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: A911424 2020399\-
- Manufacturer's date: 2014\-01\-24
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 09\-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122204-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122204-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2009 to 2010 AUDI A4
- 2013 to 2015 AUDI A4 ALLROAD
- 2011 to 2012 AUDI A4 AVANT
- 2008 to 2015 AUDI A5
- 2010 to 2015 AUDI A5 CABRIOLET
- 2005 to 2015 AUDI A6
- 2011 AUDI A7
- 2012 to 2015 AUDI A7
- 2005 to 2009 AUDI A8
- 2009 to 2015 AUDI Q5
- 2007 to 2015 AUDI Q7

## Recalls for the same vehicles and component

- [23V086000](/recalls/nhtsa/23V086000.md), 2023-02-15: EQUIPMENT:OTHER:LABELS; TIRES
- [2016287](/recalls/tc/2016287.md), 2016-06-06: Accessories

## Other bulletins for the same vehicles and component

- [Q7](/bulletins/10253425.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7](/bulletins/10253419.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6\-A](/bulletins/10253418.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6](/bulletins/10253417.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5](/bulletins/10253416.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5\-Coupe](/bulletins/10253415.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A0024842073507\_1](/bulletins/10252440.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.

JSON: [/v1/bulletins/10122204](/v1/bulletins/10122204)

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