# Service bulletin A911421 2035232\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10122201
- Published by NHTSA: 2017\-11\-08
- Manufacturer's number: A911421 2035232\-
- Manufacturer's date: 2014\-01\-09
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 13\-09 dated September 25, 2013. Sound system ?pops? and loses audio for a few seconds. If the sound does not return on its own, or if it is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. This bulletin only applies to vehicles with MMI Basic \(PR Number 8DS\). Continual improvements to MMI software provides solutions to issues experienced in the field.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122201-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10122201-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2010 to 2011 AUDI A6
- 2010 to 2011 AUDI A7
- 2010 to 2013 AUDI Q7

## Other bulletins for the same vehicles and component

- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [Edition89](/bulletins/10231127.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ElsaPro Software update and technical bulletins
- [01140020262994](/bulletins/10228376.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. An incorrect software setting causes the DTC to be stored.
- [01139220338071](/bulletins/10228368.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Technical Background: Software improvement with more robust onboard diagnostics. Production Solution: Improved software.
- [001465201173210](/bulletins/10228297.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Technical Service Bulletin \(TSB\) details the general process for carrying out a Software Version Management \(SVM\) software update for any TSB or Update.
- [01149520384341](/bulletins/10225085.md), 2022-10-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update needed.
- [01149520384341](/bulletins/10222058.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update needed.
- [01140020262994](/bulletins/10222028.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. An incorrect software setting causes the DTC to be stored.
- [01139220338071](/bulletins/10222020.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Technical Background: Software improvement with more robust onboard diagnostics. Production Solution: Improved software.
- [A4622332051095\_7](/bulletins/10214737.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions on how to download and use the Audi Frequency App.

JSON: [/v1/bulletins/10122201](/v1/bulletins/10122201)

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