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Service bulletin V911512 2042343

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10122158
Published by NHTSA2017-11-08
Manufacturer's numberV911512 2042343
Manufacturer's date2015-12-09
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
VOLKSWAGEN BEETLE2016
VOLKSWAGEN BEETLE CONVERTIBLE2016 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN CC2016
VOLKSWAGEN JETTA2016
VOLKSWAGEN PASSAT2016
VOLKSWAGEN TIGUAN2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TT9116012022-06-13. Service bulletin. Protection Activated on Radio after Cluster Replacement.
TT 91 18 132019-06-12. Service bulletin. Addressing Component Protection display
TT 90 11 012019-04-08. Service bulletin. Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 90 19 012019-04-01. Service bulletin. Instructions to address oil sensor warning.
TT 90 11 012019-04-01. Service bulletin. Instrument cluster production mode solution, updated to include additional model and model year applicability.
V911702-20473622017-11-12. Service bulletin. Instrument Panel (I.P.) updated programming to illiminate a false "Component Protection Error" display message in MIB2 Infotainment System (Radio)
VIN-4-A-PIN Apri2017-10-21. Service bulletin. MIL-on fault P2407 in the ECM
VIN-4-A-PIN Apri2017-10-21. Service bulletin. MIL-on fault P2407 in the ECM
VIN-4-A-PIN Apri2017-10-21. Service bulletin. MIL-on fault P2407 in the ECM
TT 901204_2030722017-06-27. Service bulletin. INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER.