# Service bulletin A911311 2027718\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121950
- Published by NHTSA: 2017\-11\-03
- Manufacturer's number: A911311 2027718\-
- Manufacturer's date: 2013\-10\-31
- NHTSA component: EQUIPMENT; EQUIPMENT:ELECTRICAL

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 13\-86 dated June 11, 2013. When the driver uses the Bluetooth hands\-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver?s voice sounds muffled, as if it is being heard from under water. The microphone seal is damaged during installation into the roof module.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121950-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121950-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2011 to 2014 AUDI A5 CABRIOLET
- 2011 to 2014 AUDI A6
- 2011 AUDI A7
- 2012 to 2014 AUDI A7
- 2011 to 2014 AUDI A8
- 2011 to 2014 AUDI TT ROADSTER

## Recalls for the same vehicles and component

- [2013321](/recalls/tc/2013321.md), 2013-09-23: Accessories

## Other bulletins for the same vehicles and component

- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A8\-S8](/bulletins/10253421.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7](/bulletins/10253419.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6\-A](/bulletins/10253418.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6](/bulletins/10253417.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A0024842073507\_1](/bulletins/10252440.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [44145320302759](/bulletins/10250956.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [44145220302758](/bulletins/10250954.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization.

JSON: [/v1/bulletins/10121950](/v1/bulletins/10121950)

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