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Service bulletin R62

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121900
Published by NHTSA2017-11-03
Manufacturer's numberR62
Manufacturer's date2016-01-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Reprogram HVAC ControlModule The right side blend air door on about 161,800 of the above vehicles may experience binding. This could result in the loss of the vehicle?s interior temperature control. The Heater Ventilation Air Conditioning (HVAC) control module must be reprogrammed with new software. Vehicles found with damaged actuators must have them replaced under normal warranty. All vehicles will also receive a 5 year/60,000 miles extended warranty on the affected actuators under a separate extended warranty letter.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
DODGE CARAVAN2014 to 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.