# Service bulletin 9003637

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121829
- Published by NHTSA: 2017\-11\-03
- Manufacturer's number: 9003637
- Manufacturer's date: 2016\-11\-16
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

## NHTSA's summary

Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell \(248\) 630\-6281.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10121829-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10121829-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2017 CHRYSLER 300
- 2017 CHRYSLER 300C
- 2017 CHRYSLER PACIFICA
- 2017 CHRYSLER PACIFICA PLUG\-IN HYBRID

## Recalls for the same vehicles and component

- [20V334000](/recalls/nhtsa/20V334000.md), 2020-06-09: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- [19V348000](/recalls/nhtsa/19V348000.md), 2019-05-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## Other bulletins for the same vehicles and component

- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [08\-232\-22](/bulletins/10229813.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UAS, UCQ And UAQ Radio Update To CR16.12 This bulletin involves inspecting and if required, updating the radio to software: 16.12. Customers may experience the following: Vehicle has lost connectivity after radio swap or battery disconnect.
- [S1708000118](/bulletins/10229041.md), 2023-01-09, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
- [67567](/bulletins/10221851.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Safety Recall W46 12\-Volt Isolator Post Connection Parts Ordering
- [9004364](/bulletins/10221099.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BATTERY \(Auxiliary\) If the auxiliary battery has failed GR8 testing, please check TSB 18\-002\-19 REV A for applicability prior to the battery replacement. This PCM software enhances the Active Grill Shutter cooling efficiency to address auxiliary battery overheat/dry out conditions.
- [S1908000028 Rev.](/bulletins/10184399.md), 2020-12-21, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. \(Rev. A\) Power Inverter Load Ratings
- [08\-090\-16](/bulletins/10121880.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Shortened Battery Life This bulletin involves replacing the battery. Possible short battery life.

JSON: [/v1/bulletins/10121829](/v1/bulletins/10121829)

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