# Service bulletin 08\-098\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121821
- Published by NHTSA: 2017\-11\-03
- Manufacturer's number: 08\-098\-17
- Manufacturer's date: 2017\-09\-29
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Display Screen Module \(DSM\) Software Enhancements This bulletin involves reprogramming the DSM with the latest available software. A customer may experience intermittent screen lockup during Law Enforcement PC usage.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121821-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121821-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2016 to 2017 DODGE CHARGER

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [0813523](/bulletins/10239985.md), 2023-07-31, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. UCQ UAQ UAS Radio Enhancements Software Updated to 16.2 Customers may experience one or more of the following: ? Vehicle has lost connectivity after radio swap or battery disconnect. This bulletin involves inspecting and if required, updating the radio to software: 16.12.
- [08\-007\-17 REV. H](/bulletins/10216325.md), 2022-07-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Excessive weather alerts. Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start\-up. Navigation will not load when selected on the radio screen. Heated seats will not turn on from controls screen \(Sales Code UAQ\). Arabic translation issues \(Sales Code UAQ\). Rear view camera does not display on the screen \(unless the screen is bluewhich indicates a poor camera connection\). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the cluster brightness. Map screen does not return after rear view camera clears. Performance Control\&Performance Page app not performing as expected. Bluetooth® phone call audio too low \(requires volume levels above 30 to be audible\). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM \(Sirius XM\) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no serviceduring a good signal strength \(U.S. Market Only\). Head unit displays ?Connected Services Not Active? aftersuccessful enrollment \(U.S. Market Only\). In Vehicle Help \(IVH\) issue on app \(U.S. Market Only\). Assist calls not getting connected \(U.S. Market Only\). Customers may also experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code \(DTC\) has been set:B1560\-13 \- Cellular Antenna
- [18\-020\-16REV](/bulletins/10194276.md), 2021-05-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Powertrain diagnostic and system improvements.
- [V86 Rev. 1](/bulletins/10177514.md), 2020-07-27, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. Emissions Recall V86 Catalytic Converter Efficiency
- [W10](/bulletins/10175112.md), 2020-05-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Customer Satisfaction Notification W10 HVAC Software
- [24\-012\-19](/bulletins/10168449.md), 2019-12-02, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning \(HVAC\)Module with new software. Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable\(2014\-2018 Vehicles Only\). Updating the HVAC software will correct these conditions.
- [08\-114\-15 REV A](/bulletins/10159965.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [08\-114\-15](/bulletins/10159942.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [68234120A](/bulletins/10139954.md), 2018-06-11, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: \- Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.\~ Issue 2; Radio inoperative, no power, display no power or screen is blank.\~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display \(ICS\), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.\~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Dave Clemons at cell \(248\) 520\-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
- [18\-062\-17](/bulletins/10138935.md), 2018-06-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming of the Powertrain Control Module \(PCM\) with the latest software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes \(DTCs\) have been set:U1424 \- Implausible Engine Torque Signal Received. P0122 \- Throttle Position Sensor 1 Circuit Low. P0123 \- Throttle Position Sensor 1 Circuit High. P0222 \- Throttle Position Sensor 2 Circuit Low. P0223 \- Throttle Position Sensor 2 Circuit High. P2299 \- Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 \- Barometric Pressure Circuit Performance. P3032 \- Barometric Pressure Sensor Performance Plausibility. P0441 \- Evap Purge System Performance. P0455 \- Evap System Large Leak. P0335 \- Crankshaft Position Sensor Circuit. P0339 \- Crankshaft Position Sensor Intermittent. P0456 \- Evap System Small Leak. In addition, the following software enhancements are available:Reduction in reverse gear lockout speed from 16 kph to 5 kph \(10 mph to 3 mph\) to improve MTX transmission durability\(Sales Code DEC only\). Improvement to Intake Air Sensor \(IAS\) accuracy calibration\(Sales Code DEC only\). Changes to Enhanced Automated Oil Change Indicator \(EAOCI\) calibration to more accurately determine maintenance interval based on engine loads and driving habits.

JSON: [/v1/bulletins/10121821](/v1/bulletins/10121821)

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