# Service bulletin 08\-028\-17 REV. B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121784
- Published by NHTSA: 2017\-11\-03
- Manufacturer's number: 08\-028\-17 REV. B
- Manufacturer's date: 2017\-09\-08
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page \(2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only\). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface \(HMI\) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition \(VR\) performance. Enhancements in Connectivity Apps \(Yelp, Pandora, Aha, etc\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121784-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121784-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2015 to 2017 CHRYSLER 200
- 2015 to 2016 CHRYSLER 300
- 2017 CHRYSLER PACIFICA
- 2015 to 2016 DODGE CHALLENGER
- 2015 to 2016 DODGE CHARGER
- 2014 to 2017 DODGE DURANGO
- 2013 to 2015 DODGE VIPER
- 2016 to 2017 DODGE VIPER COUPE
- 2014 to 2017 JEEP CHEROKEE
- 2014 to 2017 JEEP GRAND CHEROKEE
- 2013 to 2017 RAM 1500
- 2013 to 2017 RAM 2500
- 2013 to 2017 RAM 3500

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
- [18V049000](/recalls/nhtsa/18V049000.md), 2018-01-11: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

## Other bulletins for the same vehicles and component

- [S2325000007](/bulletins/10248564.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). MIL/check engine lamp comes on after performing U90 recall PCM software update.
- [0804616](/bulletins/10224659.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Bulletin involves updating the \(ASCM\) software.
- [0805916](/bulletins/10220442.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin involves updating the instrument panel cluster software.
- [08\-008\-14](/bulletins/10218817.md), 2022-08-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio \(sales code RSD\) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
- [08\-130\-21](/bulletins/10218556.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT. Flash: Battery Pack Control Module \(BPCM\) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation, the technician may one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0AA1\-00 \- Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4\-00 \- Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78\-00 \- Hybrid/EV Battery System Precharge Time Too Long. P0B3C\-00 \- Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41\-00 \- Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46\-00 \- Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B\-00 \- Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50\-00 \- Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55\-00 \- Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16\-00 \- Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B\-00 \- Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C\-00 \- Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29 \- Cell Supervisory Circuit A Failure. P1A2A \- Cell Supervisory Circuit B Failure. P1D3E \- Internal Control Module Shut Off Test Error. U0594 \- Implausible Data Received from HCP. P2BE5 \- Hybrid/EV Battery Pack Current Sensor "C" Circuit Performance. B12B0\-85 \- Charge Temperature Indicator\-Signal Above Allowable Range. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.
- [08\-008\-14 REV. B](/bulletins/10217976.md), 2022-08-22, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio \(sales code RSD\) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
- [18\-096\-16](/bulletins/10217742.md), 2022-08-15, Service bulletin: POWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. NOTE: \*\*This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64\-129 km/h \(40\-80 mph\).\*\* During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) present: · \*\*P0335 \- Crankshaft Position Sensor Circuit.\*\* · P0300 \- Multiple Cylinder Misfire, cold Idle misfire \(DJ,D2 or DD vehicles only\). · P030X \- Cylinder Misfire \(any cylinder\). · P04D1 \- Cooled EGR Temperature Sensor Circuit High. · P04D0 \- Cooled EGR Temperature Sensor Circuit Low. · P2504 \- Charging System Output High. · P0441 \- Evap Purge System Performance. · P2066 \- Fuel Level Sensor 2 Performance. · P0401 \- EGR System Performance \(DJ/D2 vehicles only\). · P2096 \- Downstream Fuel Trim System 1 Lean \(DD/DP vehicles only\). · P2098 \- Downstream Fuel Trim System 2 Lean \(DD/DP vehicles only\). ·
- [08\-026\-13](/bulletins/10215805.md), 2022-07-18, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions: Loss of the vehicle position on the navigation map, vehicles icon changes on the navigation map, compass direction maybe incorrect, and/or touch screen turns off, shuts down
- [1805915 REV A](/bulletins/10215165.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Diagnostic And System Improvements.
- [1805216](/bulletins/10215163.md), 2022-07-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain Diagnostic And System Enhancements.

JSON: [/v1/bulletins/10121784](/v1/bulletins/10121784)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2008-028-17%20REV.%20B&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10121784&vehicle=Service%20bulletin%2008-028-17%20REV.%20B)