# Service bulletin 23\-040\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121777
- Published by NHTSA: 2017\-11\-03
- Manufacturer's number: 23\-040\-17
- Manufacturer's date: 2017\-09\-02
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT

## NHTSA's summary

Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1.Gap at Center Stack Trim

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121777-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121777-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Vehicles listed

- 2016 to 2017 RAM 1500
- 2016 to 2017 RAM 2500
- 2016 to 2017 RAM 3500
- 2016 to 2017 RAM 4500

## Other bulletins for the same vehicles and component

- [S1508000480](/bulletins/10174168.md), 2020-04-27, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Speed Control Operates Intermittently
- [54638](/bulletins/10162485.md), 2019-07-15, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. ASH RECEIVER \- INSTRUMENT PANEL
- [08\-096\-15](/bulletins/10151748.md), 2018-12-17, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Splash Screen Displays Incorrect Logo In The Electronic Vehicle Information Center \(EVIC\) This bulletin involves a vehicle reconfiguration for proper operation of the Instrument Cluster display. The customer may notice the splash screen is incorrectly displaying a Lonestar logo \(Fig. 1\) in the Electronic Vehicle Information Center \(EVIC\) when the vehicle is first started and it should be displaying the Big Horn logo \(Fig. 2\). Fig. 1 Lone Star Splash Screen Fig. 2 Big Horn Splash Screen
- [08\-073\-16](/bulletins/10121717.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Panel Cluster \(IPC\) Enhancement This bulletin involves updating the Instrument Panel software and updating Radio Frequency Hub Module \(RFHM\) software to latest version. The customer may describe one or more of the following: · Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings \(high\-line instrument panels only\). · The cruise control set speed does not match the digital speedometer \(BUX vehicles only\).

JSON: [/v1/bulletins/10121777](/v1/bulletins/10121777)

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