# Service bulletin 9003785

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121750
- Published by NHTSA: 2017\-11\-03
- Manufacturer's number: 9003785
- Manufacturer's date: 2017\-09\-20
- NHTSA component: POWER TRAIN

## NHTSA's summary

Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at \(248\) 613\-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121750-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10121750-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Trouble codes named

U0402

## Vehicles listed

- 2017 CHRYSLER 200
- 2017 CHRYSLER PACIFICA
- 2017 FIAT 500X
- 2017 JEEP CHEROKEE
- 2017 RAM PROMASTER CITY

## Recalls for the same vehicles and component

- [2025012](/recalls/tc/2025012.md), 2025-01-16: Powertrain
- [25V011000](/recalls/nhtsa/25V011000.md), 2025-01-16: POWER TRAIN
- [2023254](/recalls/tc/2023254.md), 2023-04-27: Powertrain
- [23V302000](/recalls/nhtsa/23V302000.md), 2023-04-27: POWER TRAIN:AUTOMATIC TRANSMISSION
- [2020261](/recalls/tc/2020261.md), 2020-06-12: Powertrain
- [20V343000](/recalls/nhtsa/20V343000.md), 2020-06-11: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
- [2018323](/recalls/tc/2018323.md), 2018-06-15: Powertrain
- [17V482000](/recalls/nhtsa/17V482000.md), 2017-07-28: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- [2017301](/recalls/tc/2017301.md), 2017-06-12: Powertrain

## Other bulletins for the same vehicles and component

- [08\-292\-26](/bulletins/11035316.md), 2026-07-29, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Unable To Clear C1494\-07 And C14A9\-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
- [03\-001\-26](/bulletins/11035038.md), 2026-07-18, Service bulletin: POWER TRAIN. Unable to Complete 01C Recall Drive Cycle C14A7\-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
- [14082](/bulletins/11031348.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [14081](/bulletins/11031347.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [14079](/bulletins/11031346.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [14078](/bulletins/11031345.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [111447](/bulletins/11031344.md), 2026-04-15, Warranty extension: POWER TRAIN. ID\-26\-19 \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [111432](/bulletins/11031343.md), 2026-04-15, Warranty extension: POWER TRAIN. D\-26\-10 \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [21\-027\-26 REV. A](/bulletins/11031328.md), 2026-04-15, Service bulletin: POWER TRAIN. Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ? C1494\-07 \- PTU Fork Position\-Mechanincal Failures. Customers m
- [21\-027\-26](/bulletins/11031327.md), 2026-04-15, Service bulletin: POWER TRAIN. Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ? C1494\-07 \- PTU Fork Position\-Mechanincal Failures. Customers m

JSON: [/v1/bulletins/10121750](/v1/bulletins/10121750)

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