Service bulletin 9003778
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10121745 |
| Published by NHTSA | 2017-11-03 |
| Manufacturer's number | 9003778 |
| Manufacturer's date | 2017-09-06 |
| NHTSA component | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT; ELECTRICAL SYSTEM |
NHTSA's summary
Shifter Assembly, Knob, Boot and Bezel 2017 - 2018 MY Jeep Compass that does not shut down when shifter is in Park position as shown on PRNDL and EVIC displays ?Vehicle Not in Park?, (Vehicle actually IS in park). Please call Dil Weerasinha at 248-944-5967 or Mike Perecki at 248-576-0861. If there is no answer, attempt to duplicate the condition and take a vehicle bus log while the condition is active prior to clearing any fault codes. Please email log to dil.weerasinha@fcagroup.com To repair the condition, first check adjustment of shifter cable. DO NOT unclip the cable at this time. Disconnect the cable from the shifter pin. Check if cable lines up with the shifter pin WITHOUT any clip or knob adjustment. If cable does not line up, document the condition (pictures etc.), readjust the cable and verify if the problem still exists. If problem is solved, replace shifter knob (P/N: 6MZ66XSAAA or 6MZ67XSAAA) as a caution and return knob to QEC. If problem persists, replace the entire shifter assembly. This should include (1) shifter knob (P/N: 6MZ66XSAAA or 6MZ67XSAAA) (2) Knob set screw (P/N: 68374027AA) (3) shifter boot and bezel (P/N: depends S/C) (4) shifter assembly (P/N: 68364234AA). Do not disassemble the shifter assembly. Verify if the problem still exists. If problem is solved, return all components above to QEC.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Transmission and driveline, Automatic transmission
| JEEP COMPASS | 2017 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 9003753 | 2022-10-17. Service bulletin. Powertrain Control Module Customer may experience a MIL-on condition with a P0607 - ECU INTERNAL PERFORMANCE fault in the Powertrain Control Module (PCM). This fault may occur due to a software anomaly and a combination of actions taken by the driver. DO NOT REPLACE THE PCM AT THIS TIME. Please erase the fault and return the vehicle to the customer. A resolution for this condition is under development. |
|---|---|
| 1806817 | 2022-10-17. Service bulletin. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. |
| 1803817 | 2022-10-17. Service bulletin. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. |
| W84 | 2022-09-26. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update |
| 18-044-20 | 2020-06-22. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience one or more of the following conditions: Intermittent Engine Stop/Start (ESS) operation (Sales Code ECL only). Reduced battery life (Sales Code ECL only). Hard or no start condition (under certain conditions after the fuel tank has been filled with a different fuel type). False low oil pressure lamp illuminated in the cluster. A hard or no start condition when using only E22 fuel. Oil change message was displayed at the wrong time. When Adaptive Cruise Control (ACC) is illuminated, the normal cruise control active message is displayed (Sales Code NHZ). Additional enhancement included in this software: Alternator Smart Charging calibration improvements. |
| 18-072-19 | 2019-12-02. Service bulletin. Flash: Powertrain Control Module (PCM) Updates - AN-M4-18-20191010 Refer to China Joint Venture (JV) released document AN-M4-18-20191010, for details on this service action. |
| 21-023-19 | 2019-07-15. Service bulletin. Flash: Transmission Control Module (TCM) Update This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following: Malfunction Indicator Lamp (MIL) illumination, Electronic Vehicle Information Center (EVIC) message states ?Service Transmission? and transmission intermittently goes into neutral with PRNDL flashing when vehicle is stopped. The vehicle may or may not resume normal transmission operation after cycling the shifter or ignition. Immediate Autostart after Autostop (without releasing the brake pedal). |
| 21-034-17 REV. A | 2017-11-03. Service bulletin. Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170929 Refer to China Joint Venture (JV) released document AN-M4-21-20170929, for details on this service action. |