# Service bulletin V641402 2038703

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121614
- Published by NHTSA: 2017\-10\-31
- Manufacturer's number: V641402 2038703
- Manufacturer's date: 2014\-10\-27
- NHTSA component: STRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR

## NHTSA's summary

Technical Bulletin \(Rear Door Glass Inoperative\): This document informs that the rear glass cannot be opened / closed, the rear glass may fall into the door, or the rear glass motor operates but the glass does not move. The spreader plug with expanding pin for securing the door glass to the window regulator can wander loose from the glass. If this occurs the door glass will no longer be secured to the window regulator. The production solution for this issue was and updated rear door glass and spreader plug with expanding pin in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10121614-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10121614-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Glass, wipers and mirrors

## Vehicles listed

- 2012 VOLKSWAGEN PASSAT

## Other bulletins for the same vehicles and component

- [SM 26\-2026](/bulletins/11033526.md), 2026-06-04, Other: STRUCTURE:BODY. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- [V5515032021354\_8](/bulletins/11010024.md), 2024-11-06, Service bulletin: STRUCTURE:BODY. Lack of paint under roof
- [TT 00\-24\-01](/bulletins/11008846.md), 2024-10-09, Other: STRUCTURE:BODY. Wind \& Water Leak Checking
- [921401](/bulletins/10253206.md), 2024-04-15, Service bulletin: ENGINE AND ENGINE COOLING; VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR. Wiper Motor Noisy or Inoperative
- [921302](/bulletins/10253205.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. Wiper Blade Inspection for Proper Warranty Coding
- [921301](/bulletins/10253204.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; VISIBILITY:WINDSHIELD; VISIBILITY:WINDSHIELD WIPER/WASHER. Customer States Windshield Wipers Streak or Smear
- [921204](/bulletins/10253203.md), 2024-04-15, Service bulletin: VISIBILITY/WIPER; UNKNOWN OR OTHER. Wiper Blade Inspection for Proper Warranty Coding
- [TT971401](/bulletins/10252941.md), 2024-04-08, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Level Sensor
- [TT921402](/bulletins/10252922.md), 2024-04-08, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Level Sensor
- [TT921201a](/bulletins/10252920.md), 2024-04-08, Service bulletin: VISIBILITY/WIPER. Rain Sensing Windshield Wipers

JSON: [/v1/bulletins/10121614](/v1/bulletins/10121614)

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