# Service bulletin V911409 2031136

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121613
- Published by NHTSA: 2017\-10\-31
- Manufacturer's number: V911409 2031136
- Manufacturer's date: 2014\-10\-06
- NHTSA component: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

Technical Bulletin \(Update Programming RCD\-510 Radio \(Premium 8\)\): This document informs Programming contained in software level\(s\) 0007, 0008, 0009, 0010, 0011, 0012, 0013, 0014, 0015, 0016 for certain RCD\-510 Radio \(Premium 8\) radios may cause Bluetooth audio quality complaints for model year 2012 \(SVM 383F\). Programming contained in software level 0006, 0007, 0008 for certain RCD\-510 Radio \(Premium 8\) radios may cause Bluetooth audio quality complaints for model year 2013 \(SVM 37DC\). The production soluton for this issue was software updates for the 2012 and 2013 model years. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10121613-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10121613-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2012 to 2013 VOLKSWAGEN BEETLE
- 2012 VOLKSWAGEN CC
- 2013 VOLKSWAGEN CC
- 2012 to 2013 VOLKSWAGEN EOS
- 2012 to 2013 VOLKSWAGEN GOLF
- 2012 to 2013 VOLKSWAGEN GTI
- 2012 to 2013 VOLKSWAGEN JETTA
- 2012 to 2013 VOLKSWAGEN JETTA SPORTWAGEN
- 2012 to 2013 VOLKSWAGEN PASSAT
- 2012 to 2013 VOLKSWAGEN TIGUAN

## Recalls for the same vehicles and component

- [2014068](/recalls/tc/2014068.md), 2014-03-05: Accessories
- [2011331](/recalls/tc/2011331.md), 2011-09-08: Accessories

## Other bulletins for the same vehicles and component

- [VWC1226](/bulletins/10253445.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Communication Beetle Convertible Launch
- [911409](/bulletins/10253197.md), 2024-04-15, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. Update Programming RCD\-510 Radio \(Premium 8\)
- [911408](/bulletins/10253196.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Stationary Vehicle Displayed While in Motion \(Premium 8 Radio\)
- [911312](/bulletins/10253179.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. RNS 315 Hardware Failure
- [911310](/bulletins/10253178.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. After switching ON the RNS 315 radio\-navigation system, the message "Please insert software CD" appears and the unit will not operate.
- [TT971402](/bulletins/10252942.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL. Damage to Data Link Connector \(DLC\) from Aftermarket Devices \(Cannot Communicate with Vehicle OBD System\)
- [TT911402](/bulletins/10252915.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. MDI Functions with iPhone 5 Variants \(5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation\)
- [TT911306](/bulletins/10252909.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Equipped with RCD\-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input
- [TT911304](/bulletins/10252907.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:OTHER:LABELS. Radio Navigation Unit Security Label
- [TT911303](/bulletins/10252906.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RNS 510 ? Radio Preset Display

JSON: [/v1/bulletins/10121613](/v1/bulletins/10121613)

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