# Service bulletin A911315 2035755\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121512
- Published by NHTSA: 2017\-10\-31
- Manufacturer's number: A911315 2035755\-
- Manufacturer's date: 2013\-11\-11
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

A loud noise is heard from the MMI screen while it is opening or closing. The MMI screen will not open or close at all. supplier error affecting certain MMI display mounts can cause the internal gear of the mount to get stuck after a few cycles. MMI display mounts produced between October 2012 and September 2013 with part number 4E0857273F are affected. This vehicle is out of production. This issue only affected spare parts.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121512-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121512-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2003 to 2010 AUDI A8

## Recalls for the same vehicles and component

- [2016287](/recalls/tc/2016287.md), 2016-06-06: Accessories

## Other bulletins for the same vehicles and component

- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [4014412018194](/bulletins/10250665.md), 2024-02-26, Service bulletin: EQUIPMENT; STRUCTURE. Shock absorber leaks: assessment aid
- [Edition80](/bulletins/10250179.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Elsa newsletter
- [A0023812070568\_2](/bulletins/10245285.md), 2023-12-06, Service bulletin: EQUIPMENT. This bulletin provides information on the VAS 611 015 PICO\-NVH tool for professional noise analysis.
- [A7423262071893\_1](/bulletins/10244517.md), 2023-11-06, Service bulletin: EQUIPMENT:OTHER:LABELS. This bulletin provides damage assessment guidelines for textile seat covers.
- [A0023762071721\_1](/bulletins/10244320.md), 2023-11-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans \(Ghost faults\).
- [A0023742052680\_4](/bulletins/10243930.md), 2023-11-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides information on the additional reporting requirements for safety related inquiries.
- [Edition37](/bulletins/10243995.md), 2023-10-16, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Elsaweb Newsletter
- [Edition35](/bulletins/10243993.md), 2023-10-16, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Elsaweb Newsletter
- [Edition46](/bulletins/10243791.md), 2023-10-10, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Elsa Newsletter

JSON: [/v1/bulletins/10121512](/v1/bulletins/10121512)

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