# Service bulletin A911314 2013790\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121511
- Published by NHTSA: 2017\-10\-31
- Manufacturer's number: A911314 2013790\-
- Manufacturer's date: 2013\-11\-06
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT:ELECTRICAL

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 11\-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD\-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself \(e.g., route guidance\) functions as specified. The eject buttons of vehicles without DVD\-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121511-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121511-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2007 to 2013 AUDI A3
- 2007 to 2010 AUDI A4
- 2013 to 2014 AUDI A4 ALLROAD
- 2011 to 2012 AUDI A4 AVANT
- 2007 to 2009 AUDI A4 CABRIOLET
- 2008 to 2014 AUDI A5
- 2010 to 2014 AUDI A5 CABRIOLET
- 2007 to 2014 AUDI A6
- 2012 to 2014 AUDI A7
- 2007 to 2014 AUDI A8
- 2013 to 2014 AUDI ALLROAD
- 2009 to 2014 AUDI Q5
- 2007 to 2014 AUDI Q7
- 2008 to 2010 AUDI R8
- 2013 AUDI R8
- 2012 AUDI R8 GT SPYDER
- 2011 AUDI R8 SPYDER
- 2014 AUDI R8 SPYDER
- 2014 AUDI RS 7
- 2013 AUDI RS5
- 2007 to 2008 AUDI S4
- 2010 to 2014 AUDI S4
- 2008 to 2014 AUDI S5
- 2014 AUDI S5 CABRIOLET
- 2007 to 2011 AUDI S6
- 2013 to 2014 AUDI S6
- 2013 to 2014 AUDI S7
- 2013 AUDI S8
- 2007 AUDI TT
- 2008 to 2010 AUDI TT
- 2011 to 2014 AUDI TT ROADSTER

## Recalls for the same vehicles and component

- [23V086000](/recalls/nhtsa/23V086000.md), 2023-02-15: EQUIPMENT:OTHER:LABELS; TIRES
- [18V096000](/recalls/nhtsa/18V096000.md), 2018-02-07: EQUIPMENT:OTHER:LABELS
- [2016287](/recalls/tc/2016287.md), 2016-06-06: Accessories
- [2013321](/recalls/tc/2013321.md), 2013-09-23: Accessories

## Other bulletins for the same vehicles and component

- [Q7](/bulletins/10253425.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A8\-S8](/bulletins/10253421.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7](/bulletins/10253419.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6\-A](/bulletins/10253418.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6](/bulletins/10253417.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5](/bulletins/10253416.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5\-Coupe](/bulletins/10253415.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.

JSON: [/v1/bulletins/10121511](/v1/bulletins/10121511)

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