# Service bulletin A641331 2027837\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121412
- Published by NHTSA: 2017\-10\-31
- Manufacturer's number: A641331 2027837\-
- Manufacturer's date: 2013\-12\-03
- NHTSA component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

## NHTSA's summary

Supersedes Technical Service Bulletin Group 64 number 13\-26 dated June 7, 2013. The customer may report hearing noises when operating the window or noises from inside the door when driving on rough roads. When the window is lowered, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or to rattle when the vehicle is driven on rough roads.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121412-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121412-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Power windows

## Vehicles listed

- 2009 to 2014 AUDI Q5

JSON: [/v1/bulletins/10121412](/v1/bulletins/10121412)

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