# Service bulletin A911306 2034923\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10121369
- Published by NHTSA: 2017\-10\-31
- Manufacturer's number: A911306 2034923\-
- Manufacturer's date: 2013\-09\-12
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 13\-99 dated August 5, 2013. Sound system ?pops? and loses audio for a few seconds \(for vehicles with base sound system\). Sound system loses audio for a few seconds and returns on its own \(for vehicles with Bose or Bang \& Olufsen sound system\). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not output in Stereo. This bulletin only applies to vehicles with Navigation Plus \(PR Number 8DY\). The applicable vehicles can be clearly identified by the MMI control panel in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121369-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10121369-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2011 to 2012 AUDI A4 AVANT
- 2011 to 2012 AUDI A5
- 2011 to 2012 AUDI A5 CABRIOLET
- 2011 AUDI A6
- 2011 to 2012 AUDI Q5
- 2011 AUDI Q7

## Other bulletins for the same vehicles and component

- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [Edition89](/bulletins/10231127.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ElsaPro Software update and technical bulletins
- [01145420255474](/bulletins/10228384.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. The software of the ECM needs to be updated.
- [01140020262994](/bulletins/10228376.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. An incorrect software setting causes the DTC to be stored.
- [001465201173210](/bulletins/10228297.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Technical Service Bulletin \(TSB\) details the general process for carrying out a Software Version Management \(SVM\) software update for any TSB or Update.
- [01149520384341](/bulletins/10225085.md), 2022-10-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update needed.
- [01149520384341](/bulletins/10222058.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update needed.
- [01140020262994](/bulletins/10222028.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. An incorrect software setting causes the DTC to be stored.
- [A4622332051095\_7](/bulletins/10214737.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions on how to download and use the Audi Frequency App.
- [37 14 45 2028405](/bulletins/10210694.md), 2022-05-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. A software change in the diagnosis function was made. Customer may report that the transmission warning light is on.

JSON: [/v1/bulletins/10121369](/v1/bulletins/10121369)

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