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Service bulletin V381501 2024846

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121195
Published by NHTSA2017-10-31
Manufacturer's numberV381501 2024846
Manufacturer's date2015-02-03
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

NHTSA's summary

Technical Bulletin: This document concerns that some vehicles may have been built with transmission transfer gear bearings that have an incorrect bearing preload, which can result in transfer gear bearing noise. This document diagnoses and talks about servicing the issue

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
VOLKSWAGEN ROUTAN2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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TT2411042023-07-05. Service bulletin. Powertrain Control Module (PCM) Adaptation
TT 24-11-042019-04-08. Service bulletin. Tech Tips (Powertrain Control Module (PCM) Adaptation): To help prevent any malfunctions regarding adaptation of the PCM, make sure the StarMOBILE diagnostic tool is updated to the latest level. This document instructs how to perform the adaption. If StarMOBILE diagnostic tool requires software update, file can be downloaded from a link in document VSS-12-02, available on ServiceNet under Workshop Equipment> StarMOBILE Diagnostic Tool> Service Information.
TT 24-11-042019-04-01. Service bulletin. Tech Tips (Powertrain Control Module (PCM) Adaptation): To help prevent any malfunctions regarding adaptation of the PCM, make sure the StarMOBILE diagnostic tool is updated to the latest level. This document instructs how to perform the adaption. If StarMOBILE diagnostic tool requires software update, file can be downloaded from a link in document VSS-12-02, available on ServiceNet under Workshop Equipment> StarMOBILE Diagnostic Tool> Service Information.
V371602 20339752018-01-08. Service bulletin. Updated to include an additional model year applicability.
V371301 20339752017-12-14. Service bulletin. Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.