# Service bulletin A971549 2040747\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120837
- Published by NHTSA: 2017\-10\-27
- Manufacturer's number: A971549 2040747\-
- Manufacturer's date: 2015\-06\-16
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

The customer states that no gear is selected after the engine restarts from a start\-stop phase. The car must then be shifted from D\-\-\>N\-\-\>D or from D\-\-\>P\-\-\>D for the first gear to be selected. The issue may be intermittent. The issue only occurs when the start\-stop system is activated. There are no DTCs stored in the engine control module \(ECM\), J623 \(address word 01\) or the transmission control module \(TCM\), J217 \(address word 02\). If the issue does not match completely, do not proceed. This bulletin does not apply. Continue diagnosis with Guided Fault Finding \(GFF\). The voltage supply of the gearbox control unit is briefly interrupted due to the restart. This interruption causes the gearbox to change to N.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10120837-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10120837-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2014 to 2015 AUDI Q5

## Recalls for the same vehicles and component

- [2018174](/recalls/tc/2018174.md), 2018-04-11: Electrical
- [2017483](/recalls/tc/2017483.md), 2017-10-06: Electrical
- [17V622000](/recalls/nhtsa/17V622000.md), 2017-10-05: ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [TSB\_2073747\_4](/bulletins/11035810.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
- [TSB\_2059335\_7](/bulletins/11034643.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are noises from the area around the instrument cluster.
- [TSB\_2074729\_3](/bulletins/11034634.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
- [TSB\_2080517\_4](/bulletins/11033492.md), 2026-06-04, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when the starter battery is discharged or defective.
- [TSB\_2080517\_3](/bulletins/11032165.md), 2026-05-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when the starter battery is discharged or defective.
- [TSB\_2081405\_1](/bulletins/11031051.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn about various infortainment system complaints.
- [TSB\_2024323\_13](/bulletins/11030985.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the parking assistance gives false warnings.
- [TSB\_2024323\_12](/bulletins/11030984.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the parking assistance gives false warnings.
- [TSB\_2080517\_2](/bulletins/11029407.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when the starter battery is discharged or defective.
- [TSB\_2059335\_6](/bulletins/11029370.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM. This TSB provides information when there are noises from the area around the instrument cluster.

JSON: [/v1/bulletins/10120837](/v1/bulletins/10120837)

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