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Service bulletin A911599 2040393-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120833
Published by NHTSA2017-10-27
Manufacturer's numberA911599 2040393-
Manufacturer's date2015-06-30
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Supersedes Technical Service Bulletin Group 96 number 15-95 dated April 14, 2015. MMI tutorial videos cannot be played or stop playing Turning the ignition off and back on may correct the condition. Two of the tutorial videos for the 2016 A6 and A7 are not correct. When the user attempts to play these videos a cascading effect can occur, causing all other videos to cease playing after some time. The incorrect video files are ?Radio / Tuner? and ?Media & Jukebox Functions?.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
AUDI A62016
AUDI A72016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V8620002018-12-05. ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_2073747_42026-08-05. Service bulletin. This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
TSB_2059335_72026-07-07. Service bulletin. This bulletin provides information when there are noises from the area around the instrument cluster.
TSB_2074729_32026-07-07. Service bulletin. This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
TSB_2080517_42026-06-04. Service bulletin. This bulletin provides informaiotn when the starter battery is discharged or defective.
TSB_2080517_32026-05-05. Service bulletin. This bulletin provides informaiotn when the starter battery is discharged or defective.
TSB_2081409_12026-04-07. Service bulletin. This bulletin provides informaiton regarding the Universal Traffic Recorder.
TSB_2081405_12026-04-07. Service bulletin. This bulletin provides informaiotn about various infortainment system complaints.
TSB_2024323_132026-04-07. Service bulletin. This bulletin provides information when the parking assistance gives false warnings.
TSB_2024323_122026-04-07. Service bulletin. This bulletin provides information when the parking assistance gives false warnings.
TSB_2080517_22026-03-03. Service bulletin. This bulletin provides informaiotn when the starter battery is discharged or defective.