# Service bulletin A911501 2039476\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120824
- Published by NHTSA: 2017\-10\-27
- Manufacturer's number: A911501 2039476\-
- Manufacturer's date: 2015\-06\-30
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 15\-86 dated May 15, 2015. The customer complains that the Audi connect Online service in their 2011\-2013 A8, 2012\-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011\-2013 A8, 2012\-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012\-2013 A6 and A7 vehicles see TSB 2039515.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10120824-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10120824-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2013 AUDI A4 ALLROAD
- 2013 AUDI A5
- 2013 AUDI A5 CABRIOLET
- 2010 to 2013 AUDI A8
- 2013 AUDI Q5
- 2012 to 2013 AUDI Q7

## Recalls for the same vehicles and component

- [2023068](/recalls/tc/2023068.md), 2023-02-15: Label
- [23V086000](/recalls/nhtsa/23V086000.md), 2023-02-15: EQUIPMENT:OTHER:LABELS; TIRES
- [2013321](/recalls/tc/2013321.md), 2013-09-23: Accessories

## Other bulletins for the same vehicles and component

- [Q7](/bulletins/10253425.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A8\-S8](/bulletins/10253421.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5](/bulletins/10253416.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5\-Coupe](/bulletins/10253415.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A0024842073507\_1](/bulletins/10252440.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [4014412018194](/bulletins/10250665.md), 2024-02-26, Service bulletin: EQUIPMENT; STRUCTURE. Shock absorber leaks: assessment aid
- [19J1UPDATEc](/bulletins/10250648.md), 2024-02-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 4.0 l Quality Package \(NVLW\)
- [19J1UPDATEb](/bulletins/10250647.md), 2024-02-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 4.0 l Quality Package \(NVLW\)

JSON: [/v1/bulletins/10120824](/v1/bulletins/10120824)

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