# Service bulletin A661554 2025323\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120819
- Published by NHTSA: 2017\-10\-27
- Manufacturer's number: A661554 2025323\-
- Manufacturer's date: 2015\-06\-19
- NHTSA component: VISIBILITY

## NHTSA's summary

Supersedes Technical Service Bulletin Group 66 number 12\-20 dated April 9, 2012. A loud noise is heard when the outside mirrors are folded in or out. The noise originates in the metal spring inside the hinge area of the mirror housing. This spring is used for stabilizing the mirror when the vehicle is driven over rough roads to minimize mirror glass shake. When the mirror housing is folded in or out, the spring must turn or twist with the movement of the housing. The bottom and the top of the spring sit on a plastic base and due to increased friction at these contact points, the spring will skip along the plastic base during the folding operation and creates the noise. The normal functionality of the mirror is not affected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10120819-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10120819-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2012 to 2013 AUDI A6
- 2009 to 2013 AUDI Q5

## Recalls for the same vehicles and component

- [17V001000](/recalls/nhtsa/17V001000.md), 2017-01-03: AIR BAGS:SIDE/WINDOW; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- [12V299000](/recalls/nhtsa/12V299000.md), 2012-06-28: VISIBILITY:SUN/MOON ROOF ASSEMBLY

## Other bulletins for the same vehicles and component

- [TSB\_20741717\_15](/bulletins/11036915.md), 2026-09-04, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
- [TSB\_2041717\_14](/bulletins/11023734.md), 2025-10-03, Service bulletin: VISIBILITY/WIPER. This bujlletin provides information regarding the GFF test plan required for A/C compressor replacements regardless of the concern.
- [TSB\_2041717\_13](/bulletins/11016505.md), 2025-04-04, Service bulletin: VISIBILITY/WIPER. This bulletin provides information regarding the GFF test plan required for A/C compressr replaements regardless of the concern.
- [A8224002041717\_10](/bulletins/11005911.md), 2024-08-06, Service bulletin: VISIBILITY/WIPER. This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- [A7024872038029\_9](/bulletins/10250232.md), 2024-03-06, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. This bulletin provides information for when there are noises from the headliner/sunroof area.
- [87D9UPDATE](/bulletins/10250652.md), 2024-02-26, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. AC Pressure/Temperature Sensor
- [87D9UPDATE](/bulletins/10243823.md), 2023-10-10, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. AC Pressure/Temperature Sensor \(NVLW\)
- [87D9a](/bulletins/10242613.md), 2023-09-25, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. AC Pressure/Temperature Sensor \(NVLW\)
- [87D9](/bulletins/10242612.md), 2023-09-25, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. AC Pressure/Temperature Sensor
- [A922336203815115](/bulletins/10240212.md), 2023-08-04, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. This bulletin provides information for when the washer solvent level warning is on.

JSON: [/v1/bulletins/10120819](/v1/bulletins/10120819)

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