# Service bulletin DLR MSG \- RFV \-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120773
- Published by NHTSA: 2017\-10\-27
- Manufacturer's number: DLR MSG \- RFV \-
- Manufacturer's date: 2014\-11\-03
- NHTSA component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

## NHTSA's summary

Dealer message \- American Honda \(AHM\) is investigating certain 2013\-2014 Odysseys \& Pilots with a complaint of the power tailgate inoperable. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10120773-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10120773-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2013 to 2014 HONDA ODYSSEY

## Other bulletins for the same vehicles and component

- [033823](/bulletins/10204282.md), 2021-12-13, Service bulletin: STRUCTURE:BODY:DOOR. Honda Job Aid \- Power Sliding Door Troubleshooting.
- [AJA48014\-03382](/bulletins/10193014.md), 2021-05-12, Service bulletin: STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. Do you have an Odyssey in your shop that has a power sliding door that won’t open or close by using the following? • Power sliding door main switch on the dash • Keyless transmitter • B\-pillar switch \(if equipped\) • Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.
- [AAW10212019](/bulletins/10166794.md), 2019-10-29, Service bulletin: STRUCTURE; VISIBILITY. Dealer Message \- On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.
- [A19\-057](/bulletins/10164451.md), 2019-09-05, Service bulletin: STRUCTURE. Service Bulletin \- This warranty extension only applies to 2013\-14 Odyssey and 2013\-16 Pilot vehicles that are painted NH\-603P White Diamond Pearl. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customerinduced damage, etc.
- [A19\-055](/bulletins/10164449.md), 2019-09-05, Service bulletin: STRUCTURE. Service Bulletin \- This warranty extension only applies to 2013 Odyssey and 2013\-15 Pilot vehicles painted NH\-578 Taffeta White. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customer\-induced damage, etc.
- [ONL6R308082019\_2](/bulletins/10163815.md), 2019-08-14, Service bulletin: STRUCTURE. Owner Notification Letter \- On some 2013 Odyssey and 2013\-15 Pilot models, the exterior paint on the roof and tailgate may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.
- [ONL6R308082019\_1](/bulletins/10163814.md), 2019-08-14, Service bulletin: STRUCTURE. Owner Notification Letter \- On some 2013\-14 Odyssey and 2013\-16 Pilot models, the exterior paint on the roof and tailgate may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.
- [AAW08072019](/bulletins/10163798.md), 2019-08-13, Service bulletin: STRUCTURE. Dealer Message \- In the last few weeks, American Honda has issued several paint warranty extension service bulletins on the Pilot, Odyssey, HR\-V and Fit models due to paint defects under S/B\# 19\-055, 19\-056, 19 057, 19\-058 and 19\-064. It is important that your dealership follows the requirements listed in the service bulletins \(and below\) or your claim may be debited.
- [ABOM06012019](/bulletins/10161243.md), 2019-06-12, Service bulletin: STRUCTURE. Dealer Message \- Today, June 1, 2019, American Honda is announcing a warranty extension for certain 2011\-14 Odyssey and 2013\-16 Pilot vehicles with either Taffeta White or White Diamond Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.
- [A19\-057](/bulletins/10161240.md), 2019-06-12, Service bulletin: STRUCTURE:BODY:TAILGATE; STRUCTURE. Service Bulletin \- The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, etc.

JSON: [/v1/bulletins/10120773](/v1/bulletins/10120773)

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