# Service bulletin A911634 2043660\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120634
- Published by NHTSA: 2017\-10\-25
- Manufacturer's number: A911634 2043660\-
- Manufacturer's date: 2016\-03\-23
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

The customer has various complaints about the RSE system and would like to update the software of the RSE tablets. The vehicle cannot be started after it has been off for several days, and there are no indications in the battery history log of battery drain originating from a control unit on the CAN bus. The latest update \(available as of March 2016\) implements a fix that can prevent one of the RSE units from staying awake while the ignition is off, which can potentially draw the vehicle battery down.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10120634-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10120634-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2016 to 2019 AUDI A4 ALLROAD
- 2016 AUDI Q7
- 2017 to 2019 AUDI Q7

## Recalls for the same vehicles and component

- [16V642000](/recalls/nhtsa/16V642000.md), 2016-09-06: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING

## Other bulletins for the same vehicles and component

- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [A9023582072005\_2](/bulletins/10247138.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information for when the error message "CBR1021E: Can't parse Request. \(cpngw\)" appears when adapting control units, keys, or immobilizer; DTC B201700.
- [A0123952067767\_6](/bulletins/10245608.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Pending Service Solution requests that technicians create a record in the Pending Service Solutions database in instances where the MIL/EPC light is illuminated with various warnings or poor performance; P060C00 is stored.
- [A9123072064681\_3](/bulletins/10238289.md), 2023-07-10, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information for when wireless charging with the Audi Phone Box does not work.
- [A2723512058831\_7](/bulletins/10233488.md), 2023-04-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains a software update for DTC P0CA700 or U046900.
- [A4822362067555\_2](/bulletins/10227810.md), 2023-01-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides a software update for DTC B200049 with Symptom Code 7353984.
- [A2722452058831\_1](/bulletins/10222114.md), 2022-10-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains a software update for DTC P0CA700 or U046900.
- [A4822332064018\_6](/bulletins/10214741.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains a software update to address a red steering warning light with DTC C10AC07 stored.
- [A4622332051095\_7](/bulletins/10214737.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions on how to download and use the Audi Frequency App.
- [DC\_91CD\_Train](/bulletins/10207837.md), 2022-03-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 3G Turndown \(91CD\) Dealer Training

JSON: [/v1/bulletins/10120634](/v1/bulletins/10120634)

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