# Service bulletin ITB16\-041

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120582
- Published by NHTSA: 2017\-10\-25
- Manufacturer's number: ITB16\-041
- Manufacturer's date: 2016\-10\-24
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

2017 Q60; SUNROOF INOPERATIVE IF YOU CONFIRM The sunroof is inoperative \(will not open and/or close electrically\). ACTION 1. Turn the ignition OFF. 2. Wait at least 1 minute. 3. Disconnect both battery cables, negative first. 4. Wait at least 30 seconds. 5. Reconnect both battery cables, positive and then negative. 6. Recheck the sunroof for proper operation. \- If the sunroof is still electrically inoperative, refer to the Electronic Service Manual \(ESM\), section RF ? Roof for further diagnosis. 7. Reset/reinitialize systems as needed. \- Refer to the Electronic Service ESM, section PG ? Power Supply Ground \& Circuit Elements, for a listing of systems that require reset/initialization after reconnecting the 12 V battery. \- Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL. \- This list often includes items such as radio, power windows, clock, sunroof, etc.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10120582-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10120582-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2017 INFINITI Q60

## Other bulletins for the same vehicles and component

- [ITB22\-006](/bulletins/10208943.md), 2022-03-12, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. • Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. • Battery voltage should not exceed 16V during a reprograming operation.
- [ITB09\-015h](/bulletins/10119210.md), 2017-10-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

JSON: [/v1/bulletins/10120582](/v1/bulletins/10120582)

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