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Service bulletin ITB17-009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120547
Published by NHTSA2017-10-25
Manufacturer's numberITB17-009
Manufacturer's date2017-02-21
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

WINDOW GLASS WARRANTY INFORMATION SERVICE INFORMATION Nissan North America (NNA) is not responsible for damage to vehicle window glass that is a result of objects striking or scratching the glass; this includes damage caused by the installation of aftermarket window tinting. Damage of this type is not warrantable. Also, foreign material on the windshield surface is not a warrantable condition. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. Before damaged window glass is replaced under warranty, it should be carefully inspected to confirm: - The damage is not caused by a strike to the window or a scratch caused by other means, such as the installation of aftermarket window tinting. - The issue is not foreign material stuck on the glass. - The damage is a manufacturing issue. NOTE: - Foreign material can be removed by using clean #0000 steel wool. - Refer to ITB13-007 for additional information on cleaning foreign material.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
NISSAN NISSAN

Listing a model year does not mean every vehicle of it is concerned: the document says which.