# Service bulletin 09\-031\-17\-3368

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120371
- Published by NHTSA: 2017\-10\-21
- Manufacturer's number: 09\-031\-17\-3368
- Manufacturer's date: 2017\-07\-05
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

Some vehicles may exhibit the driver and/or passenger side tension band\(s\) \(A\) hanging down from the convertible top. Upon inspection, the plastic plate \(A\) of tension band is broken where it is riveted to the header panel \(B\). This is caused by insufficient strength of the plastic plate. To correct this issue, the configuration of the tension band will be changed to increase the strength. NOTE: The header panel is shown with the fabric top removed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10120371-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10120371-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 to 2017 MAZDA MX\-5

## Other bulletins for the same vehicles and component

- [SA\-027\-24](/bulletins/10254187.md), 2024-05-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; UNKNOWN OR OTHER. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- [SA\-008\-24](/bulletins/10251368.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- [SA\-016\-23](/bulletins/10233669.md), 2023-04-04, Service bulletin: EQUIPMENT:ELECTRICAL. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
- [09\-003\-23a](/bulletins/10230899.md), 2023-02-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Some customers may complain about infotainment center display: \- Center display touchscreen operates by itself \(Ghost Touch\). \- The film of the center display may be peeled off. \- White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
- [09\-003\-23](/bulletins/10230897.md), 2023-02-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Some customers may complain about infotainment center display: \- Center display touchscreen operates by itself \(Ghost Touch\). \- The film of the center display may be peeled off. \- White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
- [SA\-001\-23a](/bulletins/10230870.md), 2023-02-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Some customers may complain about infotainment center display: \- Ghost Touch \- DTC B108E:04 may be stored \(Touch screen operates by itself\) \- Surface Peeling \- DTC B108E:04 may be stored \- Spider Cracks \- White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.
- [SA\-001\-23](/bulletins/10230869.md), 2023-02-02, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about infotainment center display: \- Ghost Touch \- DTC B108E:04 may be stored \(Touch screen operates by itself\) \- Surface Peeling \- DTC B108E:04 may be stored \- Spider Cracks \- White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.
- [RF\-22\-01R3](/bulletins/10230864.md), 2023-02-02, Service bulletin: EQUIPMENT. This Parts Flash replaces RF\-22\-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018\-2019 Mazda2, 2018\-2020 CX\-3 and 2018\-2020 MX\-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.
- [RF\-22\-01R2](/bulletins/10230863.md), 2023-02-02, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This Parts Flash replaces RF\-22\-01R released November 21, 2022. It includes a new display repair kit part number for the 2020\-2022 MX\-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.
- [SA\-016\-22a](/bulletins/10228651.md), 2023-01-05, Service bulletin: EQUIPMENT. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

JSON: [/v1/bulletins/10120371](/v1/bulletins/10120371)

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