# Service bulletin V871411 2038081

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10120314
- Published by NHTSA: 2017\-10\-21
- Manufacturer's number: V871411 2038081
- Manufacturer's date: 2014\-09\-30
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM

## NHTSA's summary

Technical Bulletin \(Air Conditioning Inoperative and or DTC B10A911 Present HVAC Fault Memory issues\): This document informs of the following issues, and conditions that may be present ? Fault in HVAC control module, B10A911: Activation A/C compressor Short circuit to ground. ? The air conditioning may or may not be inoperative. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of these issues. The fault codes for checking warranty coverage for servicing the vehicle are also available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10120314-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10120314-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Heating and air conditioning

## Trouble codes named

B10A9

## Vehicles listed

- 2015 VOLKSWAGEN GOLF
- 2015 VOLKSWAGEN GTI

## Recalls for the same vehicles and component

- [19V615000](/recalls/nhtsa/19V615000.md), 2019-08-22: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE
- [18V464000](/recalls/nhtsa/18V464000.md), 2018-07-11: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE

## Other bulletins for the same vehicles and component

- [VOS\-26\-42](/bulletins/11035772.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 \- Hotfix 12\-V battery test\(s\) – No battery diagnosis \- Inconclusive test result.
- [VOS\-26\-15](/bulletins/11030829.md), 2026-04-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components \- Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand\-alone tests for each of those components.
- [VOS\-26\-01](/bulletins/11028490.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module \(BDM\) and will output:
- [SM 45\-2025](/bulletins/11022719.md), 2025-09-04, Other: ELECTRICAL SYSTEM. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- [V271901201189426](/bulletins/11007398.md), 2024-09-06, Service bulletin: ELECTRICAL SYSTEM. Battery testing
- [TT 57\-21\-01](/bulletins/11005823.md), 2024-08-06, Other: ELECTRICAL SYSTEM. KESSY Key adaptation
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [911413](/bulletins/10253201.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Car\-Net? Operating Control Unit \(OCU/J949\) Service Guidelines \& General Information
- [911410](/bulletins/10253198.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Worksheet \(U.S. Only\)

JSON: [/v1/bulletins/10120314](/v1/bulletins/10120314)

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