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Service bulletin VVT-14-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120307
Published by NHTSA2017-10-21
Manufacturer's numberVVT-14-18
Manufacturer's date2014-09-18
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Service Information (VAS Diagnostic Device System Recovery Process Reminder): Due to their function as diagnostic tools, VAS diagnostic laptop and tablet devices are equipped with a proprietary Windows® 7 operating system. The key feature is the use of a partitioned hard drive for system recovery. In the event of operating system malfunctions due to lost or corrupt files, system recovery must be performed using the proprietary data stored on the partitioned hard drive. DO NOT USE the Panasonic Windows 7 installation CDs that may have been supplied with the device when new to perform operating system recovery! These CDs will install a standard, non-partitioned Windows 7 operating system that is not supported by VWGoA. This document informs to remind all affected Dealership Service & IT personnel.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.