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Service bulletin V271401 2037785

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120235
Published by NHTSA2017-10-21
Manufacturer's numberV271401 2037785
Manufacturer's date2014-07-25
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Technical Bulletin (Customer May Experience a Discharged Battery): This document involves updating the Folding Seat Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The production solution to this issue is Improved Folding Seat Module (FSM) software has been introduced in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
VOLKSWAGEN ROUTAN2009, 2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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