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Service bulletin V511401 2037787

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120229
Published by NHTSA2017-10-21
Manufacturer's numberV511401 2037787
Manufacturer's date2014-07-25
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Technical Bulletin (Rattle, Tick or Squeak from the Instrument Panel Area): A sheet metal contact or touch condition under the cowl panel cover in either right or left corner of the plenum below the hood hinge may cause the rattle, tick, or squeak noise. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
VOLKSWAGEN ROUTAN2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Edition302023-09-18. Service bulletin. VW Elsa Newsletter
TB5114012023-06-26. Service bulletin. Rattle, Tick or Squeak from the Instrument Panel Area
TT 90 11 012019-04-08. Service bulletin. Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 90-11-102017-12-14. Service bulletin. Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.