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Service bulletin VWM-14-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120183
Published by NHTSA2017-10-21
Manufacturer's numberVWM-14-02
Manufacturer's date2014-06-25
NHTSA componentENGINE AND ENGINE COOLING:ENGINE:GASOLINE

NHTSA's summary

Maintenance Information (Volkswagen Carefree Maintenance Program - Gasoline Engines Model Year 2015 and Newer): This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
VOLKSWAGEN BEETLE2015
VOLKSWAGEN CC2015
VOLKSWAGEN E-GOLF2015
VOLKSWAGEN EOS2015
VOLKSWAGEN GOLF2015
VOLKSWAGEN GOLF R2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF SPORTWAGEN2015
VOLKSWAGEN GTI2015
VOLKSWAGEN JETTA2015
VOLKSWAGEN JETTA HYBRID2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN JETTA SPORTWAGEN2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN PASSAT2015
VOLKSWAGEN ROUTAN2015
VOLKSWAGEN TIGUAN2015
VOLKSWAGEN TOUAREG2015
VOLKSWAGEN TOUAREG HYBRID2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6470002016-09-07. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
16V1380002016-03-07. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ENGINE AND ENGINE COOLING:ENGINE
15V7050002015-10-26. ENGINE AND ENGINE COOLING:ENGINE; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
20155042015-10-23. Engine

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V0116152014815_202026-10-06. Service bulletin. Suggested fuel additive
SM 35-20262026-09-04. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
V1718062017813_242026-08-05. Service bulletin. Oil Consumption Measurement and Electronic Oil Consumption Measurement
V1719012012855_812026-07-07. Service bulletin. Volkswagen Engine Oil Standards
TT 13-20-01_32026-07-07. Service bulletin. Instruction, how to lubicate engine before initial start.
TT 10-18-02_22026-07-07. Service bulletin. Lubricating engine components before reassembly.
VOS-26-212026-04-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
WLA-25-112025-11-10. Service bulletin. Coolant Bleed Procedure
V2125012077512_22025-11-10. Service bulletin. Turbocharger repair or replace due to stuck wastegate.
V1917012022548_152025-11-10. Service bulletin. G12Evo can now be mixed with previous coolants.