# Service bulletin A911580 2036575\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10119957
- Published by NHTSA: 2017\-10\-21
- Manufacturer's number: A911580 2036575\-
- Manufacturer's date: 2015\-03\-20
- NHTSA component: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 14\-27 dated March 4, 2014. The addresses and contacts stored in the Navigation \>\> Favorites, Navigation \>\> Directory, and Navigation \>\> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth\-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10119957-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10119957-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2013 to 2016 AUDI A4 ALLROAD
- 2013 to 2016 AUDI A5
- 2013 to 2016 AUDI A5 CABRIOLET
- 2012 to 2016 AUDI A6
- 2012 to 2015 AUDI A7
- 2010 to 2017 AUDI A8
- 2015 to 2017 AUDI Q3
- 2013 to 2016 AUDI Q5
- 2012 to 2015 AUDI Q7
- 2016 AUDI Q7

## Recalls for the same vehicles and component

- [23V086000](/recalls/nhtsa/23V086000.md), 2023-02-15: EQUIPMENT:OTHER:LABELS; TIRES
- [2013321](/recalls/tc/2013321.md), 2013-09-23: Accessories

## Other bulletins for the same vehicles and component

- [Q7](/bulletins/10253425.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A8\-S8](/bulletins/10253421.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7](/bulletins/10253419.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6\-A](/bulletins/10253418.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6](/bulletins/10253417.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5](/bulletins/10253416.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5\-Coupe](/bulletins/10253415.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.

JSON: [/v1/bulletins/10119957](/v1/bulletins/10119957)

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