# Service bulletin A911579 2038824\- A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10119956 - Published by NHTSA: 2017\-10\-21 - Manufacturer's number: A911579 2038824\- - Manufacturer's date: 2015\-03\-20 - NHTSA component: ELECTRICAL SYSTEM ## NHTSA's summary Supersedes Technical Service Bulletin Group 91 number 14\-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi\-branded cable with an Audi part number \(see Required Parts and Tools for a list of valid part numbers\). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number \(i.e., 4F0.XXX.XXX\) are supported by the MMI system. Volkswagen\-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi\-branded cable has an Audi logo and Audi part number. Audi\-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming \(from Spotify or Pandora, for example\) is not supported, and music stored in the cloud \(on Google Play, Amazon Prime, or iTunes Match/iCloud, for example\) may drop out, pause, and skip when played. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10119956-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10119956-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system ## Vehicles listed - 2005 AUDI A3 - 2006 to 2013 AUDI A3 - 2015 to 2017 AUDI A3 CABRIOLET - 2016 to 2017 AUDI A3 SPORTBACK E\-TRON - 1999 to 2010 AUDI A4 - 2013 to 2017 AUDI A4 ALLROAD - 2011 to 2012 AUDI A4 AVANT - 2006 to 2009 AUDI A4 CABRIOLET - 2008 to 2017 AUDI A5 - 2010 to 2017 AUDI A5 CABRIOLET - 1999 to 2017 AUDI A6 - 2012 to 2017 AUDI A7 - 1999 to 2017 AUDI A8 - 2013 to 2017 AUDI ALLROAD - 2015 to 2017 AUDI Q3 - 2009 to 2017 AUDI Q5 - 2007 to 2015 AUDI Q7 - 2017 AUDI Q7 - 2008 to 2010 AUDI R8 - 2013 AUDI R8 - 2012 AUDI R8 GT SPYDER - 2011 AUDI R8 SPYDER - 2014 to 2015 AUDI R8 SPYDER - 2017 AUDI R8 SPYDER - 2014 to 2017 AUDI RS 7 - 2015 to 2017 AUDI S3 - 1999 AUDI S4 - 2000 to 2002 AUDI S4 - 2003 AUDI S4 - 2004 to 2008 AUDI S4 - 2010 to 2016 AUDI S4 - 2017 AUDI S4 - 2008 to 2017 AUDI S5 - 2014 to 2015 AUDI S5 CABRIOLET - 2017 AUDI S5 CABRIOLET - 1999 to 2001 AUDI S6 - 2002 to 2003 AUDI S6 - 2004 to 2006 AUDI S6 - 2007 to 2011 AUDI S6 - 2013 to 2017 AUDI S6 - 2013 to 2017 AUDI S7 - 1999 to 2000 AUDI S8 - 2001 to 2003 AUDI S8 - 2013 AUDI S8 - 2015 to 2017 AUDI S8 - 2017 AUDI SQ5 - 2000 to 2006 AUDI TT - 2007 AUDI TT - 2008 to 2010 AUDI TT - 2011 to 2017 AUDI TT ROADSTER ## Recalls for the same vehicles and component - [2018680](/recalls/tc/2018680.md), 2018-12-05: Electrical - [18V862000](/recalls/nhtsa/18V862000.md), 2018-12-05: ELECTRICAL SYSTEM:WIRING - [2018174](/recalls/tc/2018174.md), 2018-04-11: Electrical - [2017483](/recalls/tc/2017483.md), 2017-10-06: Electrical - [17V622000](/recalls/nhtsa/17V622000.md), 2017-10-05: ELECTRICAL SYSTEM:WIRING - [16V642000](/recalls/nhtsa/16V642000.md), 2016-09-06: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING - [2016409](/recalls/tc/2016409.md), 2016-08-22: Electrical - [2006152](/recalls/tc/2006152.md), 2006-06-15: Electrical - [06V198000](/recalls/nhtsa/06V198000.md), 2006-06-05: ELECTRICAL SYSTEM - [04V133000](/recalls/nhtsa/04V133000.md), 2004-03-18: ELECTRICAL SYSTEM ## Other bulletins for the same vehicles and component - [TSB\_2083183\_1](/bulletins/11038118.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides infomraiotn when there are noises from the surround loudspeaker. - [TSB\_2079214\_4](/bulletins/11038061.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information regarding fault finding and repair information for electric tailgate. - [TSB\_2082977\_1](/bulletins/11036974.md), 2026-09-04, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiton when the airbag warning lamp is active, event memory "B200000 \- Faulty control module, symptom 305". - [TSB\_2073747\_4](/bulletins/11035810.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing. - [TSB\_2059335\_7](/bulletins/11034643.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are noises from the area around the instrument cluster. - [TSB\_2074729\_3](/bulletins/11034634.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode. - [TSB\_2080517\_4](/bulletins/11033492.md), 2026-06-04, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when the starter battery is discharged or defective. - [TSB\_2080517\_3](/bulletins/11032165.md), 2026-05-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when the starter battery is discharged or defective. - [TSB\_2081409\_1](/bulletins/11031053.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiton regarding the Universal Traffic Recorder. - [TSB\_2081405\_1](/bulletins/11031051.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn about various infortainment system complaints. JSON: [/v1/bulletins/10119956](/v1/bulletins/10119956) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20A911579%202038824-&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10119956&vehicle=Service%20bulletin%20A911579%202038824-)