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Service bulletin 24-001-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119637
Published by NHTSA2017-10-21
Manufacturer's number24-001-16
Manufacturer's date2016-01-09
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

Flash: HVAC System Improvements This bulletin involves reprogramming the HVAC Module with new software. The customer may describe one or more of the following conditions: · Feeling hot air coming out of the passenger side vents. · HVAC system intermittently blows cold regardless of blend door/temperature setting.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
DODGE CARAVAN2011 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.