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Service bulletin ATS171002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119590
Published by NHTSA2017-10-21
Manufacturer's numberATS171002
Manufacturer's date2017-10-13
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

Tech line summary article - Before you take a newly arrived vehicle for its first drive, make sure you charge the high-voltage lithium-ion battery. The vehicle leaves the factory with its battery state of charge level at a minimum. If you take the vehicle out on the street without first charging the battery, you could wind up running out of charge.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
HONDA CLARITY ELECTRIC2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A18-0972019-03-19. Service bulletin. Service Bulletin - The Clarity Plug-In Hybrid and Clarity Electric may not start charging when plugged in or may stop charging before the high-voltage lithium-ion battery is full.
A17100D2017-10-21. Service bulletin. Servicenews article - The high-voltage lithium-ion battery in the Clarity Electric has an 8-year or 100,000-mile warranty. But unlike all of our earlier vehicles with high-voltage batteries, this one doesn?t set a DTC when the battery pack capacity value has reached the level for battery replacement under warranty.