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Service bulletin 122-Q3V5G-10

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119317
Published by NHTSA2017-10-15
Manufacturer's number122-Q3V5G-10
Manufacturer's date2017-09-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-story parking garage can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
PORSCHE CAYENNE2012, 2013, 2014, 2015, 2016, 2017
PORSCHE CAYENNE (E2)2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO2011, 2012 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
13V5060002013-10-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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No. D7782026-05-06. Service bulletin. Parts information for parts withdrawal involving various parts. The vehicles affected are ones that use the part numbers mentioned. Part numbers: 0PD145703E, 0PD145703H, 0PD907123G, 0PD907123K